Legal
Terms and Conditions
GT-FIVE DhanKuber · Effective date: 5 August 2026
01About DhanKuber
GT-FIVE DhanKuber is the loyalty rewards programme for GT-FIVE electricians, retailers and dealers, run through the GT-FIVE DhanKuber mobile app (the "App") and published by GT-FIVE Electricals ("GT-FIVE", "we", "us"). These terms govern your use of the App and the coins, cash payouts and rewards it offers. They sit alongside our general Website Terms and Conditions and Privacy Policy, which continue to apply. By registering for an account you agree to these terms. If you do not agree, please do not register or use the App.
02Who Can Join
DhanKuber is open to electricians and retailers/dealers who install or sell genuine GT-FIVE products in India. To register you provide your phone number, select your role, and complete KYC verification. Your wallet is unlocked once your KYC is approved. We may decline, suspend or reject a registration at our discretion, including where KYC details cannot be verified or appear fraudulent.
03Earning Coins
Every genuine GT-FIVE product carries a unique QR code. Scanning it in the App credits coins to your wallet -- one coin is worth ₹1. Coins are credited only for products you have genuinely installed or sold; scanning a code you have not handled, scanning on behalf of someone else, or any other attempt to claim coins you have not earned is a breach of these terms. Each physical QR code can be claimed once per role -- once by the retailer who sells the unit and once by the electrician who installs it -- so the same sticker can reward both, but never the same role twice. Coins already credited from a scan later found to be fraudulent, duplicated, or made in error may be reversed from your balance.
04Your Coin Balance
Your balance is the running total of coins earned minus coins spent, shown in the App at all times. Coins have no value outside the App and cannot be transferred to another user's account, sold, or exchanged for anything other than what the App offers.
05Withdrawing to UPI
Once your balance and scan count meet the minimum shown in the App -- currently 100 coins and five completed scans -- you may request a cash withdrawal to a UPI ID you provide. We verify each request before paying it out, typically within 24 to 48 hours, and you are notified once it is sent. We may decline or delay a withdrawal where the UPI details cannot be verified, where we suspect fraud, or where your account is under review. If a withdrawal is rejected, the coins are returned to your balance in full.
06Redeeming Rewards and Vouchers
Coins can also be redeemed for products, gift cards and vouchers in the in-app catalogue. A redemption request is reviewed before it is fulfilled; if a reward turns out to be out of stock, unavailable at its listed price, undeliverable to your address, or is otherwise declined, the coins you spent are refunded to your balance in full. Physical rewards are delivered to the address you provide at the time of redemption.
07Coin Expiry
Coins are valid for one year from the day you earn them, and we send a reminder before any are due to expire. Once expired, coins are removed from your balance and cannot be reinstated.
08Fraud and Misuse
You must not: use another person's account or QR code; register with false identity, KYC or business details; attempt to claim coins for products you have not genuinely handled; or manipulate, automate, or interfere with scanning, redemption or withdrawal in any way. We may suspend or terminate any account, withhold a pending payout, and reverse coins connected with a breach of these terms, without prior notice where we reasonably suspect fraud or misuse.
09Suspending or Closing Your Account
You may stop using the App at any time. To close your account and request deletion of your data, visit www.gtfive.in/delete-account. Any coin balance not withdrawn before closure is forfeited and cannot be restored -- please withdraw any remaining balance first. We may suspend or close an account that breaches these terms, has failed KYC verification, or has been inactive for an extended period, after reasonable attempts to contact you where practicable.
10Changes to the Programme
We may change coin values, minimum withdrawal thresholds, expiry rules, the rewards catalogue, or the rate at which a product earns coins. Where a change materially affects coins you have already earned, we will give notice in the App. Continued use of the App after a change takes effect means you accept it.
11Liability
The App is provided "as is." We are not liable for delays or failures caused by your bank, UPI provider, or network issues outside our control, or for coins forfeited through expiry or account closure as described above. To the fullest extent permitted by law, our total liability in connection with the App is limited to the value of your coin balance at the time a claim arises.
12Governing Law
These terms are governed by the laws of India, and any dispute is subject to the exclusive jurisdiction of the courts in India.
13Contact Us
GT-FIVE Electricals Email: jayshreeindustrie@gmail.com Website: www.gtfive.in DhanKuber terms: www.gtfive.in/dhankuber
This page was last reviewed on 5 August 2026.